The Road to Recovery

The Moodie Davitt Virtual Travel Retail Expo is a pioneering virtual trade show and symposium designed to both mirror and enhances a real conference and exhibition, complete with Exhibition Hub, Knowledge Hub (Symposium and Workshops) and Experience Hub (an immersive engagement zone). It’s a premium event for a premium audience and a world-first for our industry.

Throughout the live 5-day Virtual Travel Retail Expo 2020, the Symposium Hall and Workshop Rooms will host industry dialogue around the theme ‘Road to Recovery’, exploring how the travel retail channel will (or should) look in the future. Within the webinars, filmed interviews, live discussions and webcasts there will be some of the biggest names in the aviation, travel retail and F&B communities, together with key executives from outside the channel.

The powerful line-up of speakers includes our very own Heidi Van Roon and includes:

• Charles Chen, President, China Duty-Free Group
• Philippe Schaus, Chief Executive Officer, Moët Hennessy
• His Excellency Mr. Akbar Al Baker, Chief Executive, Qatar Airways Group
• Engr. Badr Mohammed Al Meer, Chief Operating Officer, Hamad International Airport
• Karen Chan, CEO, Airasia.com
• Fraser Brown, Retail Director, London Heathrow Airport
• Dag Rasmussen, Chairman & CEO, Lagardère Travel Retail
• President, APTRA And Group Chief Executive, King Power Group (Hong Kong)
• Chris Pok, CEO, Krisshop

Heidi will be speaking at the Knowledge Hub during the event. Be sure to check back often as we’ll update the page with more details.

Adapting The Front Line Team for the Retail Revolution

September 14th, 2020|Featured, From Here to Where, Heidi Van Roon, TRUnblocked|

The roles of all customer-facing staff have become more important than ever. Market shifts that once spanned a decade have happened in six short months. The retail industry, and particularly luxury travel retail is undergoing an unprecedented revolution and we are at the very beginning of it. It is a time for retailers and brands to adapt to every customer-facing function. With retailers restructuring, the onus will be on brands to ensure a people-positive experience for their customers.

Future Airports: From Here to Where?

September 4th, 2020|Event, From Here to Where|

Portland Design, together with the influential travel retail blog trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged on the 16th September 2020. This event will bring together a remarkable line-up of speakers and panellists

  • Airport update

Airport Update – August 2020

August 26th, 2020|Airport Update|

Airport Update – August 2020 Capital investments and airport infrastructure improvements provide vital context for the development of the Travel Retail industry. Airports have come to depend on non-aeronautical revenues and in many cases, terminal expansions include square footage

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Adapting The Front Line Team for the Retail Revolution

September 14th, 2020|

The roles of all customer-facing staff have become more important than ever. Market shifts that once spanned a decade have happened in six short months. The retail industry, and particularly luxury travel retail is undergoing an unprecedented revolution and we are at the very beginning of it. It is a time for retailers and brands to adapt to every customer-facing function. With retailers restructuring, the onus will be on brands to ensure a people-positive experience for their customers.

Future Airports: From Here to Where?

September 4th, 2020|

Portland Design, together with the influential travel retail blog trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged on the 16th September 2020. This event will bring together a remarkable

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August 26th, 2020|

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  • Airport update

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August 26th, 2020|

Airport Update – August 2020 Capital investments and airport infrastructure improvements provide vital context for the development of the Travel Retail industry. Airports have come to depend on non-aeronautical revenues and in many cases,

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The Road to Recovery – Virtual Travel Retail Expo

June 9th, 2020|

Throughout the live 5-day Virtual Travel Retail Expo 2020, the Symposium Hall and Workshop Rooms will host industry dialogue around the theme ‘Road to Recovery’, exploring how the travel retail channel will (or should) look in the future. The powerful line-up of speakers includes our very own Heidi Van Roon.