Portland Design, together with the influential travel retail blog trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged on the 16th September 2020.
This event will bring together a remarkable line-up of speakers and panellists from both inside and outside the airport and travel retail industry.
The key focus is the future. The event will be covering the entire airport experience.
“We believe that airports need to repurpose themselves and reimagine the consumer experience.”
Both webinar days, featuring a combination of live studio panel sessions, pre-recorded interviews and virtual connectivity, will be dedicated to covering all the elements that revolve around the customer’s experience – both the operational process and the commercial components of the holistic experience.
SPARK will be participating, with our very own Heidi Van Roon, Founder & President, the SPARK Group of Companies, on the Brands and Retail panel.
Future Airports: From Here to Where?
September 15th & 16th, 2020
Brands and Retail Theatre: A Bigger or Lesser Choice?
Stewart Dryburgh, General Manager – Nestlé International Travel Retail
Jérôme Le Page, Marketing & Business Development Director – JC Decaux
Heidi Van Roon, Founder & President – Spark Group of Companies
Moyra Race, Founder – Strategic Buying Consulting Services
Rory Sutherland, Vice Chairman – Ogilvy UK
Keep an eye out for more information and buy tickets here.
View the schedule here.
Adapting The Front Line Team for the Retail Revolution
The roles of all customer-facing staff have become more important than ever. Market shifts that once spanned a decade have happened in six short months. The retail industry, and particularly luxury travel retail is undergoing an unprecedented revolution and we are at the very beginning of it. It is a time for retailers and brands to adapt to every customer-facing function. With retailers restructuring, the onus will be on brands to ensure a people-positive experience for their customers.
Future Airports: From Here to Where?
Portland Design, together with the influential travel retail blog trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged on the 16th September 2020. This event will bring together a remarkable line-up of speakers and panellists
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Recent Posts
Brands and Retail Theatre: A Bigger or Lesser Choice?
Watch the webinar hosted by Peter Marshall, TRUnblocked and our own Heidi Van Roon discuss airport and travel retail.
Adapting The Front Line Team for the Retail Revolution
The roles of all customer-facing staff have become more important than ever. Market shifts that once spanned a decade have happened in six short months. The retail industry, and particularly luxury travel retail is undergoing an unprecedented revolution and we are at the very beginning of it. It is a time for retailers and brands to adapt to every customer-facing function. With retailers restructuring, the onus will be on brands to ensure a people-positive experience for their customers.
Future Airports: From Here to Where?
Portland Design, together with the influential travel retail blog trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged on the 16th September 2020. This event will bring together a remarkable
Purple Cow: Remarkable Brand Power
This month, our very own Heidi Van Roon, Founder & President, the SPARK Group of Companies, is featured on Trunblocked, talking Brand Empowerment.
Airport Update – August 2020
Airport Update – August 2020 Capital investments and airport infrastructure improvements provide vital context for the development of the Travel Retail industry. Airports have come to depend on non-aeronautical revenues and in many cases,
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